Payment policy

1. Book room directly with the business department

Please pay 50% of the service cost in advance on the day of receipt of the booking confirmation according to the transaction information:

• Payment in cash:

TPayment at the representative office of Ha Noi: 3rd floor, Lac Hong Building, 27 Le Van Luong Alley, Thanh Xuan, Ha Noi.

• Payment of transfer:

Name of account: CP Commercial Travel Company Lac Hong

Number of account:   114000154016

At the bank: Vietinbank – CN Thanh Xuan

2. Book and pay directly through the website serena.com.vn

Check the room status

You can check your reservation status by checking your email or contacting the business department on the hotline 024 5221 666 or 0981 34 6868